35bet — Responsible and
Safe Betting
Play for entertainment — betting is a form of fun, not a source of income. 35bet believes every player has the right to set their own limits and play safely.
When does betting become a problem?
Most people play for entertainment — to add excitement to a cricket match or spend some time on a favourite slot game. In a small number of cases, though, play can go out of control. 35bet wants every user to play with awareness and within safe limits.
The main signs that a betting habit is becoming a problem are: repeatedly placing bets to chase lost money, spending more than your set budget, and hiding your betting from family or friends. If you feel that playing is affecting your daily life, you can find more details on our FAQ page and contact the 35bet support centre.
On this page we cover — how to set your own limits, which signs should put you on alert, and where to get help. Reading 35bet's Terms and Conditions will tell you our full policy on account use.
Remember: winning is not guaranteed in betting. Every game has a built-in house edge, which means most players lose something on average over time. Only play with money that you can afford to lose without it affecting your household.
Protection tools for you
Take control using these tools directly from your 35bet account.
Daily or weekly deposit cap
Set a maximum deposit amount for a chosen period from your account settings. Once a limit is set it takes effect immediately; requests to increase it are subject to a waiting period.
Control your continuous play time
Set a time limit on how long you can play in one sitting. Once the set time is up, 35bet will automatically prompt you to take a break and close the account session.
Account closure for a set period
You can take self-exclusion for a set period starting from 30 days. During this time you will not be able to log in to your account or open a new one. Request it via live chat and the support team will activate it.
Review your own spending
Your full transaction and betting history is available to view at any time. Reviewing this information regularly makes it easier to stay aware of your spending patterns.
Turn off promotional offers
You can turn off promotional bonus offers from your account at any time. This option helps users avoid the temptation of extra bonuses.
Regular reminders
Set on-screen summaries of your time and spending to appear at a chosen interval. This helps you stay grounded while playing.
Recognise the warning signs
If you notice any of the signs below in yourself, it is time to act.
Ask yourself
If you answer "yes" to two or more of these questions, consider seeking support.
Preoccupied with thoughts of betting
Thinking about your next bet all day or feeling mentally unsettled after a loss — these are important signals that betting has gone beyond entertainment.
Spending beyond your budget
Spending more on betting each month than your set budget allows, or struggling to pay bills or repay debts, are direct signs of financial harm.
Distance from family or friends
Arguments with family because of betting, hiding how you use money from loved ones, or avoiding social occasions are signs of a worrying situation.
Where can you get help?
Admitting there is a problem and asking for help is a sign of strength, not weakness.
24/7 live chat and email
You can speak to the 35bet support team via live chat at any time, any day — in Bengali or English. Requests for deposit limits, self-exclusion, or anything account-related are handled immediately.
Talk to the people close to you
Having an open conversation with family or a trusted friend is often the most effective first step. Their support and perspective can help you make the right decision.
Counsellors and mental health specialists
If you feel the situation is becoming hard to manage on your own, seek advice from a trained counsellor or mental health specialist. Reaching out for professional help takes courage.
Live chat support
Log in to your account and start a live chat at any time. Our team is active 24 hours a day in Bengali and English.
Email Support
You can contact us by email: [email protected] — send any request related to self-exclusion or your account.
35bet's commitment to you
35bet always wants the platform to be used only by people who can play with awareness and personal responsibility. That is why age verification is carried out at registration and no one under 21 is allowed to open an account.
Parents should also stay alert to protect minors. Use parental control software on your phone or computer so that minors cannot access betting sites. Keep your login details secure and do not share them with anyone.
Under 35bet's Privacy Policy, your personal information is stored securely and is not shared with any third party without authorisation.
A few tips for healthy betting habits
- Set a specific budget before each session and stick to it.
- Never think of betting as a source of income — it is entertainment.
- Never bet while under the influence of alcohol or any other substance.
- Do not increase your bets out of anger or frustration after a loss.
- Take regular breaks — avoid playing for long stretches at a time.
- Spend time with family, friends, and other hobbies.
- Treat each bet independently — previous results do not affect the next one.
Let betting be enjoyable, not a burden
Playing responsibly does not mean less enjoyment — it means a better experience over the long term. 35bet is always here for you. If you have any concerns, let us know via live chat today.